Domestic orders/shipping

How to order

You can order the product by following the steps below:
1) Access the product details page.
2) Add the item to your cart.
3) Check the items in your cart and click "Proceed to Checkout."
4) After entering your ID and password, click "Login" (you can make a purchase without logging in).
5) Specify the delivery address and payment method.
6) Check your order details and click "Confirm Order".
7) When your order number is displayed, your order is complete.
8) An order confirmation email will be sent from store@35summers.com to the address you registered.

●About the shopping cart

The shopping cart expires two weeks after you add an item to your cart. Once the expiration date has passed, the item will be automatically deleted. Please note that the item will also be automatically deleted from your cart if there is a period of inactivity of 15 minutes* after you add the item to your cart. Please note that the item will be reserved when you add it to your cart, but it will not be considered a purchase until you confirm your order.

* Inactivity time: "Do not move between pages", "Internet connection is interrupted midway", "Browser is closed", etc.

Regarding payment methods

The types of payment methods available are as follows:
・Credit card (Visa, Mastercard, American Express, JCB)
・Shop Pay
・Google Pay

●Product delivery (within Japan)

The products you order will be delivered by Sagawa Express.
When Sagawa Express is operating normally, your order will be delivered within 1 to 5 days from the next business day.
We will be closed during the New Year holidays. Please check our BLOG for the schedule.
*Please contact store@35summers.com to specify a delivery date.
We may not be able to deliver your order if we receive a large number of orders or due to stock availability.
If there is a delay in delivery, we will contact you by email.
Once the shipping procedure is complete, we will send you an email to inform you that the shipment has been completed.
Please note that we cannot take responsibility for any lost or damaged mail.
a The item has been delivered but has not arrived
b Please directly contact the delivery company listed in the delivery notification email.
c) The product you received was damaged or lost, etc.
→Please contact the shipping company listed in the shipping notification email directly.

●Shipping costs (within Japan)

Nationwide flat rate: 1,100 yen (tax included)
Free shipping for purchases totaling 10,000 yen or more (excluding tax)